Privacy Policy

Information on the processing of personal data pursuant to art. 13 of Regulation 679/16 (published in the Official Gazette on 27 April 2016, Law 119 of 4 May 2016).

With this privacy statement we want to inform you of how the website www.ucsdebridement.com works, the type of services we offer you and the ways in which we will process your personal data. By accessing the website www.ucsdebridement.com and entering your personal information into the system, you accept that they will be treated in the manner described below.

Commitment

1.1. Welcare Industries Spa (hereinafter “the Company”), with registered office in Milan, via S Giovanni sul Muro 18, 20121, is the data controller, and is actively engaged in safeguarding your personal data. The Company undertakes to comply with the applicable legislation on the security and protection of personal data (Legislative Decree 30 June 2003, n. 196) also in order to guarantee safe, controlled and confidential navigation. Welcare Industries encourages you to read this information carefully before using the site.

Purpose and treatment

Your personal data has been provided to us and will be processed exclusively for purposes strictly connected and instrumental to the use of the services offered by our internet platform, in particular:

  1. for the contact request;
  2. for the creation of your profile on our web platform for the purpose of making online purchases of our products;
  3. for receiving our newsletter and information material relating to our products.

In order to create your own user account, with a view to consulting our e-commerce site and making any online purchases, some personal data will be requested, which will be processed exclusively for the purposes of the activities covered by the social purpose. The processing of personal data will be carried out using paper and electronic media by the owner, by the manager/managers and by the persons in charge with the observance of all precautionary measures, which guarantee their security and confidentiality. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access. The personal information required to access the site is limited to essential information only and is kept in complete safety. Welcare Industries Spa will use your personal data for the efficient operation and management of the site. The data will be used for administrative purposes and archived in a database in order to keep detailed information about you and monitor visitor traffic. Your data will also be used for verification and security purposes. The data communicated by you will be processed in compliance with current legislation pursuant to Legislative Decree 196 of 2003, as well as European Regulation 679/16;

2.1 Contact Request

We collect your personal data (name, surname and email), in order to respond to a contact request and possibly fill in the information request. Mandatory fields are marked as such, as in these cases we need the data to process your inquiry about the reasons for your contact.

Your data will be kept for the period of time necessary to process your requests, as well as, in the terms that the law prescribes in tax and contractual matters, unless you have expressly consented to a further and different use of your data. Therefore, these data are and will be processed by us for the sole purpose of responding to your request, as well as for the pursuit of further, possibly compatible purposes.

The data will be processed, using computer and paper media, exclusively by authorized persons (employees, collaborators, interns) and will be kept for the time necessary to process and respond to your request and, subsequently, if there are no reasons of an administrative and/or or contractual, for a maximum term of five years. The data, for the entire six-month retention period,

they will not be communicated or transmitted to third parties.

The provision of data is optional. However, failure to provide, even partially, the data expressly indicated as necessary for the pursuit of the purposes indicated in the previous point, will make it impossible for our company to respond to your contact request.

By accepting these points, the User authorizes the company to collect, communicate and transfer their personal data within the limits and for the purposes indicated in this statement.

2.2 Purchase of Welcare products

Welcare Industries S.p.a., through its platform, gives you the opportunity to consult the catalog of its products and purchase them online. In this regard, if you place an order, Welcare will process your personal data, within the limits of the contract concluded by transferring them to duly appointed/authorized subjects so that the order can be collected and the purchased goods shipped. Mandatory fields are marked as such, since in these cases we need the data for processing the purposes for which the registration is made, and it is not possible to complete the registration without this information. After the execution of the contract, the use of your data will be limited to the additional purposes for which consent was given. Your data will be kept for the period of time prescribed by law unless you have expressly consented to further and different use and, in any case, for a period of time not less than ten years, for reasons of a contractual nature. We reserve the right to use data beyond the above, to the extent permitted by law.

2.3 Newsletter and information material

If you subscribe to our newsletter, we will use your data to regularly send our newsletter by e-mail following your consent. As part of sending the newsletter, we store the contact data you have provided us with and keep them for the entire duration of the relationship with Welcare Industries S.p.a.. The data transmitted will therefore also be processed for the purpose of sending you communications, advertising notices regarding the services offered. Furthermore, in any promotional communication, there will be the possibility to request the exclusion of one’s e-mail box or postal address from this type of message. Any refusal to receive promotional communications will not result in the automatic deletion of your data, which will be kept to allow access to the website or other services requested by you. However, it will be possible to cancel your personal data at any time by sending an email to the following email address: com@welcaremedical.com. The information you provide will also be used by the Company for market research conducted for the purpose of optimizing the development of this website. Your personal data will not be disclosed, but possibly communicated only to other companies of the Welcare Industries group, even outside the European Union, for the sole achievement of the purposes indicated above.

The information that is requested from you is used to ensure you the best services, specifically:

ensure that the contents of the site are displayed in the most effective way

ensure you the information, products and services you request or offer you services and products if you have given your consent to be contacted

fulfill our obligations towards you

allow you to interact with us (if you have given consent)

notify you of changes or additions to our services

carry out surveys using your data anonymously

Chat, forum, messaging and newsgroup services may be available on the site: we remind you that any information you decide to publish becomes public, therefore we invite you to be extremely careful if you decide to disclose your personal information in these contexts.

What information we process

3.1 We inform you that we may process the following data:

Information that you yourself provide by filling in the forms on the site www.ucsdebridement.com, or by registering on the site; we may then ask you for information if you report malfunctions of the site itself Those that you yourself will communicate to us by contacting us We may ask you to respond to questionnaires or interviews (but you will in no way be obliged to do so), in which case we will process the data you communicate to us The data relating to your orders and transactions

Data relating to your navigation on the www.ucsdebridement.com website, technical data, traffic data, weblog We also keep track of:

IP addresses – we may store information relating to your IP address, your operating system and browser but only to ensure optimal management of the site. We will treat your data only in aggregate form, therefore without it being possible to identify any natural person. The data collected is used for the management of technical-administrative operations, the diagnosis of any technical problems and the prevention of intrusion and abuse of the service

Cookies – “cookie” technology is used to improve the possibilities of using the services offered, associating a cookie to the connected visitor. Cookies are also used to determine traffic figures for our site and to track your profile as you use the site. Visitors to the site can disable the cookie tracking feature in their browser, but in some cases this may lead to malfunctions in the use of our site.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie on your use of the website (including your IP address) will be transmitted to and stored on Google’s servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, but this may prevent you from using all the features of this website. By using this website, you consent to the processing of your data by Google in the manner and for the purposes set out above.

Minors – the site is not intended for visitors under the age of 18. Welcare Industries does not process information concerning minors without the explicit consent of the parent or guardian.

Processing methods

4.1. The data will be processed mainly with electronic and computerized tools and stored both on computerized supports and on paper supports and on any other type of suitable support, in compliance with the minimum security measures pursuant to the Technical Regulations on minimum security measures, Annex B of the Privacy Code. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access, for example:

We limit our employees’ access to your information to only cases where there is an actual need

We adopt internal procedures aimed at ensuring the security and physical protection of data

We take various measures (backups, antivirus software, encryption, firewalls, etc.) to ensure data security and prevent unauthorized access.

Despite our efforts to ensure data security, we point out that the internet transmission of information is not completely secure. We will adopt the best procedures to protect your data but the transmission of the same is at your risk.

4.2 Your information will be kept for the time strictly necessary with respect to the purpose for which it was communicated and always within the limits and in the manner established by law. If you decide to refuse to receive communications from Welcare Industries, we will keep your data to ensure that you do not receive further commercial information.

technologies

5.1. IP address tracking technologies and cookies are used for the purpose of tracking visits made to our site, as explained in point 3.

Nature of data

6.1. The provision of data is not mandatory, but in case of failure to communicate it will not be possible to access some services offered.

Subjects to whom personal data may be disclosed

7.1. Your data may also be communicated to subjects who are recognized as having the right to access personal data by law or secondary and/or community regulations. Furthermore, these data can be communicated and disseminated to the operators Welcare Industries uses for the management of their domains.

7.2. The personal information acquired will be archived by Welcare Industries in a central database in Italy. Occasionally, to ensure the correct functioning of the site, your personal data may be transferred to carefully selected third parties, such as, for example, our external service provider responsible for maintaining the IT system. It may also be necessary to entrust the database with your personal data to an external institution to manage it on our behalf. This will result in the consequent transfer of your data to this organization. By communicating your data, you accept that Welcare Industries and other companies in the Welcare Industries Group use your personal data for the purposes indicated in this statement. Welcare Industries ensures that your data is processed in compliance with the law and with this information.

7.3. The personal information communicated by you could be transferred, stored, processed or destined even abroad, at our offices, or those of our agents or subcontractors. The information could be processed by personnel of our Company, or of the Group, or personnel of the Companies that collaborate with us, also in order to fulfill your requests and your orders, manage payments and offer you assistance. By communicating your data, you accept that they will be treated as described above.

External links on the site

The https://www.ucsdebridement.com site may contain links to external sites of our partners, advertisers or affiliates. We point out that by connecting to an external site, your data will be treated according to the policies of the site itself. The Policies of the external site may be different from those adopted by Welcare Industries, therefore we advise you to read their disclaimer before communicating any of your data. Welcare Industries is not responsible for the processing of your data carried out by sites other than its own.

Advertising information

The data may be used to send promotional or informational communications only after having obtained your explicit consent. Furthermore, in any promotional communication, there will be the possibility to request the exclusion of one’s e-mail box or postal address from this type of message. The same can be obtained by sending an explicit request to the e-mail address: com@welcaremedical.com. Any refusal to receive promotional communications will not result in the automatic deletion of your data, which will be kept to allow access to the website or other services requested by you. It will still be possible to cancel your personal data at any time by sending an email to the email address: com@welcaremedical.com

Data Controller

10.1. The Data Controller of the personal data referred to in this Information is Welcare Industries Spa (hereinafter “the Company”), with registered office in Milan, via S Giovanni sul Muro 18, 20121 and the same is responsible for the response, in case to exercise the rights described below. The general information of the Data Processor and of any persons in charge is available, upon simple request from the interested party.

10.2. You can request and obtain at any time, in an intelligible and free form, the confirmation, modification, rectification, updating or integration, transformation, blocking and/or cancellation of your data, in whole or in part . You can request and obtain at any time, in an intelligible and free form, the confirmation, modification, rectification, updating or integration, transformation, blocking and/or cancellation of your data, in whole or in part pursuant to art. 15 (Right of access of the interested party); art. 16 (Right of rectification); art. 17 (Right to cancellation (“right to be forgotten”) art. 18 (Right to limitation of treatment); art. 19 (Obligation to notify in case of rectification or cancellation of personal data or limitation of treatment); art. 20 ( Right to data portability); Article 2 (Right to object) of the aforementioned Regulation.

For any communication and/or request in relation to the processing of personal data, please write to: com@welcaremedical.com

Your rights

11.1. In relation to the processing of personal data, pursuant to art. 7 (Right of access to personal data and other rights) of the Privacy Code:

The interested party has the right to obtain confirmation of the existence or not of personal data concerning him, even if not yet registered, and their communication in an intelligible form.

The interested party has the right to obtain the indication:

  1. the origin of the personal data;
  2. of the purposes and methods of the treatment;
  3. of the logic applied in case of treatment carried out with the aid of electronic instruments;
  4. of the identification details of the owner, of the managers and of the designated representative pursuant to article 5, paragraph 2;

And. of the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as designated representative in the territory of the State, managers or agents.

The interested party has the right to obtain:

  1. updating, rectification or integration of data;
  2. the cancellation, transformation into anonymous form or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed;
  3. the attestation that the operations referred to in letters a) and b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case in which this fulfillment proves impossible or involves the use of means manifestly disproportionate to the protected right.

The interested party has the right to object, in whole or in part:

for legitimate reasons, to the processing of personal data concerning him, even if pertinent to the purpose of the collection;

to the processing of personal data concerning him for the purpose of sending advertising material or direct sales or for carrying out market research or commercial communication.

  1. Other data

12.1. It is forbidden to use the web space to deposit and process sensitive data online, to deposit data that violate privacy or copyright rights.

12.2. If a password is generated to access certain sections of the site, we ask you not to communicate it to anyone and not to divulge it.

Updates

Any update of this information will be made available at this address and, where necessary, will be communicated to you by e-mail

Contacts

For general inquiries about the website, questions relating to this Disclaimer or information on the modification of personal information contained in the database, please contact the address below. For information in this regard, we invite you to use the contacts indicated below. Sending this information may incur a small charge to cover our administrative costs. Welcare Industries Spa, via S Giovanni sul Muro 18, 20121 Milan, com@welcaremedical.com

Welcare Industries Spa
Registered office: via S Giovanni sul Muro 18
20121 Milan

Operational headquarters: via dei Falegnami 7
05018 Orvieto (TR)
Phone +39 0763 316353 Fax: +39 0763 315210
Fully paid-up share capital: Euro 300,000.00
VAT/C.F. 01232670552 VAT number 01232670552
Company Register: REA MI – 2073626

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